Pick The Right Support Team

Technical support​​

For anything that feels “broken” in the app, such as:​

• Trouble logging in or signing up
• Crashes, hangs, or screens that will not load
• Slow performance or unexpected error messages

Write to: support@karyaai.com​

Academic And AI Guidance

For questions about how Karya AI supports learning, for example:​

• Understanding AI evaluations and feedback
• Making the best use of the planner and task lists
• Reading progress reports and insights
• Getting help with SOP creation through the app

Write to: academic@karyaai.com

Account And privacy

For anything related to your account details or data, including:​

• Account deletion or restoration questions
• Data privacy queries
• Subscription or billing issues

Write to: accounts@karyaai.com

When you can expect a reply

Our teams respond during the hours below ( IST; Indian Standard Time).​

• Monday to Friday: 9:00 AM - 6:00 PM
• Saturday: 10:00 AM - 2:00 PM
• Sunday: closed, with emergency technical support monitored

If you write outside these hours, we will reply on the next working day.​

Office address

For formal communication or documentation, you can reach us at:​​

• Karya AI Headquarters
• Insert Office Address
• City, State, ZIP Code
• Country